Shipping policy
Shipping costs, anywhere in Canada
- Free with any purchase of $100 or more (before taxes).
* Wedding, private label candles & wholesale prices: delivery charges apply. - Flat rate of $12 for any purchase of less than $100 for shipments on the island of Montreal.
- Flat rate of $15 for any purchase of less than $100 for shipments to the provinces of Quebec (except the island of Montreal) and Ontario.
- Flat rate of $18 for any purchase of less than $100 for shipments elsewhere in Canada.
Any package returned to T. Lees because of an incorrect or incomplete delivery address will be redirected at the customer's expense.
Processing time
Your package will be shipped to you by Canada Post, Purolator, UPS or FedEx within three business days of your purchase.
Delivery time
Canada: 2-3 business days after the package is shipped. We are not responsible for delivery times from the carrier.
Pick up in store
We offer you the possibility to pick up your order directly at the store during our business hours. The option is available when ordering online.
We keep all orders in store for 30 days. Past this deadline, orders will be cancelled and reimbursed minus a processing fee of 20%. No refund possible on limited edition, custom product, sales and ephemere collection.
Retailers/Wholesale
- Pick up in store, free
- Montreal, fixed fee of $15
- Elsewhere in Quebec, fixed fee of $25
- Outside Quebec, you will receive information by email.